Kriyaka FAQ —
Your Questions, Answered

No. Kriyaka allows one account per person, per mobile number, and per device. Creating multiple accounts to claim bonuses more than once is against our Terms and Conditions and will result in all accounts being suspended and balances forfeited. If you have accidentally created a duplicate account, contact our support team immediately and we will help you merge or close the extra account without penalty.

Go to the Login page and tap "Forgot Password." Enter the mobile number linked to your account and we will send a reset code via SMS. Enter the code, set a new password, and you are back in. The reset code expires after 10 minutes, so use it promptly. If you no longer have access to the registered mobile number, contact support with your account details and we will verify your identity through an alternative process.

Basic account verification happens automatically when you confirm your mobile number at registration. Full KYC verification — required for larger withdrawals — involves submitting a photo of your National ID card (NID) and a selfie. The process is handled securely inside the app or website and typically takes less than 24 hours to complete. Verified accounts also benefit from higher withdrawal limits and priority support.

You must be at least 18 years old to register and play on Kriyaka. This is a strict requirement and is enforced during the KYC verification process. If we find that an account belongs to someone under 18, the account will be closed immediately and any remaining balance will be returned to the payment method used for deposits. We take responsible gaming seriously — please visit our Responsible Gaming page for more information.

Kriyaka currently supports bKash, Nagad, and Rocket for both deposits and withdrawals. These are the three most widely used mobile financial services in Bangladesh, so most players can fund their account without needing a bank card or internet banking. We are working on adding more payment options and will announce new methods through the app and website.

The minimum deposit on Kriyaka is ৳100. There is no maximum deposit limit for standard accounts, though very large deposits may require additional verification for security purposes. Your balance is updated instantly after the transaction is confirmed by the payment provider — there is no waiting period before you can start playing.

Most Kriyaka withdrawals to bKash or Nagad are processed within 5 to 15 minutes. During peak hours or if additional verification is needed, it may take up to one hour. Withdrawals are processed 24 hours a day, seven days a week — including public holidays. If your withdrawal has not arrived after two hours, contact our support team with your transaction reference number and we will investigate immediately.

Kriyaka does not charge any fees on standard deposits or withdrawals. The amount you deposit is the amount credited to your account, and the amount you request to withdraw is the amount sent to your mobile wallet. Note that your mobile financial service provider (bKash, Nagad, or Rocket) may apply their own standard transaction charges, which are outside Kriyaka's control.

First, check that the transaction was completed successfully on your bKash or Nagad app and that you received a confirmation message. If the payment went through but your Kriyaka balance has not updated after 10 minutes, take a screenshot of the payment confirmation and contact our support team via live chat. Provide your Kriyaka username, the transaction ID, the amount, and the time of payment. We resolve missing deposit cases within 30 minutes in most situations.

Kriyaka offers six main game categories: Live Casino (Baccarat, Roulette, Dragon Tiger, Andar Bahar), Teen Patti Joker, Star Fishing, Dragon Fortune slots, Fierce Fishing, and Jungle King slots. New games are added regularly — check the Game page for the full and up-to-date library.

All Kriyaka games use certified Random Number Generator (RNG) technology that is independently audited. Live Casino games use real physical cards, dice, and roulette wheels operated by trained dealers in licensed studios — the results cannot be altered by software. The RNG certification and audit reports are available on request. Kriyaka has no financial incentive to rig individual game outcomes because the house edge built into each game already ensures long-term profitability without manipulation.

Most Kriyaka games start from ৳10 per round or per shot. Teen Patti Joker has a minimum bet of ৳20. Live Casino table minimums vary by game and table — some premium tables have higher minimums during peak hours. You can always check the minimum bet displayed on the game screen before placing any wager. There is no obligation to bet the maximum, so you can play at whatever stake level suits your budget.

Some Kriyaka games offer a demo or practice mode that lets you try the mechanics without risking real money. Live Casino games do not have a demo mode because they use real dealers and real-time streams. For games that support demo play, you will see a "Try for Free" option on the game card. Note that winnings in demo mode are not real and cannot be withdrawn — demo mode is purely for learning the game.

New Kriyaka players receive a welcome bonus on their first deposit. The bonus amount and percentage are displayed on the Register page and may change during promotional periods. The welcome bonus is credited automatically after your first qualifying deposit — you do not need to enter a promo code unless one is specifically advertised. Wagering requirements apply and are clearly stated in the bonus terms before you claim.

A wagering requirement means you need to bet a certain total amount before bonus funds can be withdrawn as real cash. For example, if you receive a ৳500 bonus with a 10x wagering requirement, you need to place a total of ৳5,000 in bets before that bonus converts to withdrawable cash. Kriyaka keeps wagering requirements as low and transparent as possible — all requirements are shown clearly before you accept any bonus.

Every Kriyaka account has a unique referral code. Share your code with friends — when they register using your code and make their first deposit, you earn a referral bonus credited to your account. There is no limit to how many people you can refer. The more active players you bring to Kriyaka, the more you earn. Visit the Earn Money page for full details on referral rewards and commission rates.

The Kriyaka app is available as a direct APK download for Android devices. Visit the App page on our website, tap the download button, and install the APK file. You may need to enable "Install from unknown sources" in your Android settings — this is normal for apps distributed outside the Google Play Store. The app is safe, regularly updated, and scanned for malware before every release. An iOS version is in development.

Yes, the Kriyaka app is completely free to download and install. There are no subscription fees or in-app purchase requirements to access the game lobby. You only spend money when you choose to deposit and place real money bets. The app is also lighter than the website version, which means it uses less mobile data and loads faster on slower connections.

The Kriyaka app supports Android 6.0 (Marshmallow) and above. This covers the vast majority of Android phones currently in use across Bangladesh, including budget models from popular brands. If your phone runs Android 6 or newer and has at least 1 GB of RAM, the app will install and run without issues. For the best experience, we recommend Android 9 or above with a stable 4G connection.

Yes. Kriyaka uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal information is stored on secure, access-controlled servers and is never sold to third parties. We collect only the data necessary to operate your account and comply with legal requirements. For full details on how we handle your data, read our Privacy Policy.

Two-factor authentication (2FA) can be enabled from your account security settings. Once activated, every login will require both your password and a one-time code sent to your registered mobile number. We strongly recommend enabling 2FA — it is the single most effective way to prevent unauthorised access to your Kriyaka account, especially if you use the same password on other platforms.

If you notice any suspicious activity — unrecognised logins, unexpected balance changes, or transactions you did not make — change your password immediately and contact our support team via live chat. We can temporarily freeze your account while we investigate, preventing any further unauthorised activity. Never share your password or OTP codes with anyone, including people claiming to be Kriyaka staff. Our team will never ask for your password.