Legal
Your privacy matters to us. This policy explains exactly what personal data Kriyaka collects, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon designed to confuse.
Privacy at a Glance
A quick summary of our core privacy commitments before you read the full policy below.
All personal data stored on Kriyaka's servers is encrypted at rest using AES-256 encryption. Your account details, payment information, and gaming history are never stored in plain text. Even in the unlikely event of a server breach, your data remains unreadable.
Kriyaka does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and improve the platform. That is it — no exceptions.
Every Kriyaka player has the right to access, correct, or delete their personal data at any time. You can request a full export of your data or ask us to erase your account entirely. These requests are processed within 30 days at no cost to you.
All data transmitted between your device and Kriyaka's servers is protected by TLS 1.3 encryption. This applies to every page on the platform — not just payment pages. Your login credentials, game activity, and account changes are always sent over a secure connection.
Kriyaka only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or build advertising profiles. If we don't need it, we don't ask for it.
Promotional emails and SMS messages from Kriyaka are entirely optional. You can opt out of all marketing communications at any time from your account settings or by replying STOP to any SMS. Opting out does not affect your ability to use the platform.
This Privacy Policy applies to the Kriyaka platform, operated at kriyaka.com. When we refer to "Kriyaka", "we", "us", or "our" in this policy, we mean the Kriyaka platform and its operating team. We are the data controller responsible for the personal information you provide when using our services.
This policy applies to all users of the Kriyaka website and mobile app, including registered players, visitors who browse without registering, and anyone who contacts our support team. If you have any questions about how we handle your data, please contact us at [email protected] before using the platform.
This Privacy Policy is written in plain English so that every Kriyaka player — regardless of technical background — can understand exactly how their data is handled. If anything is unclear, please reach out to our support team.
Kriyaka collects personal data in three ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party payment and verification providers. Below is a full breakdown of what we collect and why.
| Data Type | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you during registration or verification |
| Contact Data | Mobile number, email address | Provided by you during registration |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Provided by you and payment processors |
| Technical Data | IP address, device type, browser, operating system | Collected automatically when you use the platform |
| Usage Data | Pages visited, games played, session duration, bet history | Collected automatically via platform logs |
| Communications Data | Support chat transcripts, email correspondence | Generated when you contact Kriyaka support |
| Verification Documents | Copies of NID, passport, or driving licence | Provided by you during KYC verification |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.
Kriyaka uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
Marketing communications are always opt-in. If you did not tick the marketing consent box during registration, you will not receive promotional messages from Kriyaka. You can change your marketing preferences at any time from your account settings.
Kriyaka processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
Where we rely on consent as the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Kriyaka does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
Every third party that receives your data from Kriyaka is bound by a data processing agreement that prohibits them from using your data for any purpose other than the one specified. We review these agreements regularly.
Kriyaka uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device. They do not contain executable code and cannot access other files on your device.
We use the following categories of cookies:
You can manage your cookie preferences at any time by accessing the cookie settings panel in the footer of the Kriyaka website. Disabling non-essential cookies will not prevent you from using the platform.
Kriyaka retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a Kriyaka player, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team at [email protected]. We will respond within 30 days at no charge.
Request a copy of all personal data Kriyaka holds about you, including your account details, transaction history, and gaming records.
Ask us to correct any inaccurate or incomplete personal data we hold about you. We will update records within 5 business days.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Receive a structured, machine-readable export of your personal data so you can transfer it to another service if you choose.
Object to processing based on legitimate interests, including profiling for responsible gaming monitoring. We will review and respond within 30 days.
Ask us to restrict processing of your data while a rectification or objection request is being reviewed, without deleting the data entirely.
Kriyaka takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, Kriyaka will notify affected players within 72 hours of becoming aware of the breach, and will take immediate steps to contain and remediate the incident.
You can also help protect your account by using a strong, unique password and enabling two-factor authentication from your Kriyaka account settings. These are free features available to all players.
Kriyaka is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use the Kriyaka platform under any circumstances.
If Kriyaka discovers that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any deposited funds will be returned to the original payment source. If you believe a minor has registered on Kriyaka, please contact us immediately at [email protected].
Kriyaka may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised. For significant changes that affect your rights, we will notify registered players by email at least 14 days before the changes take effect.
We encourage you to review this policy periodically. Continued use of the Kriyaka platform after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree with the changes, you may close your account by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Kriyaka handles your personal data, please contact our privacy team directly. We are committed to resolving all privacy-related enquiries promptly and transparently.
For urgent privacy concerns — such as suspected unauthorised access to your account — please use live chat for the fastest response. Our support team is available around the clock and will escalate security issues immediately.
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